Refund & Return Policy

Refund & Return Policy

Last updated: 04-03-2026

At Avelineclairefashion, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return under the conditions below.

Returns

You have 30 days after receiving your order to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in the original packaging

  • You must provide proof of purchase

To start a return, please contact us at info@avelineclairefashion.com.

If your return is accepted, we will send you instructions on how to return your package.

Items sent back without first requesting a return will not be accepted.

Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process the refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at info@avelineclairefashion.com so we can resolve the issue.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Used or worn clothing

  • Items returned without original packaging

  • Items returned after the return period